Syncing Team Data

The GameChanger Classic app will automatically sync your team and game data to the GameChanger Classic website as long as the app holds a connection to the GameChanger Classic servers.

Manually Syncing

Users may manually resync their app at any time. The re-sync icon will be accessible from locations in the app such as the team Overview, Schedule, Roster, and Opponents screens. To Re-Sync your app, follow the steps below:

 

iOS
1) With a WiFi or 3G/4G connection, open the app and sign in.
2) Tap the menu icon (three horizontal bars) in the top left corner
3) Tap the Re-Sync arrow in the top right corner
4) Wait for the status bar to finish loading

 

Android

1) With a WiFi or 3G/4G connection, open the app and sign in.

2) Drag down on any page 

3) Wait for the status bar to finish loading

If this does not work, please email GameChanger support. Include the information below so we can further investigate the issue: 

1) Device Status Screen - This can be found on the app’s home screen.

2) The version of the app you are running.

3) The opponent’s name for the game that is not syncing.

4) The score of the game that is not syncing. 

5) For faster resolution. please provide a link to your team page.

Sync Troubles

Any device with an internet connection should be able to sync with the servers, but it is possible for corrupt data to disrupt an established connection. Also, many school networks possess firewalls and content filters which restrict our app from syncing when a device is on a school WiFi. Be sure to attempt your sync from a personal network if you have not done so already.

You can review your device's sync status to determine if your app has data in the sync queue, or is having trouble connecting with the GameChanger Classic servers.

Sync Status

You can check your device's sync status through the Status screen from within the app.

iOS Only: As of version 3.9.0, any time the app is sending/receiving data outside of a game, there will be a sync status banner along the top of the app to indicate how much data remains to be sent/received.

Offline Scoring

The GameChanger Classic app may still be utilized if your device is offline. Data produced while offline can always sync to the servers at a  later point in time. For more information on Offline scoring, please review the linked article. If you need help with re-syncing a game scored offline, see the "Re-syncing or Sync Troubles" sections.